1. Articles in category: People

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    1. It’s time to rethink the revenue cycle’s role in managing customer relationships

      Explore Priority Views (Mar 24 2011) Consumer Impact , Feature Story , People , Priority Views , Satisfaction , Business Process Improvement

      It’s time to rethink the revenue cycle’s role in managing customer relationships

      (Read Full Article)

      Mentions:   HFMA

    2. Gawande on Checklists: Why Don’t Hospitals Use Them?

      Explore healthleadersmedia.com (Feb 8 2011) People , Your Priorities , Business Process Improvement

      Surgeon and author Atul Gawande speaks to a hospital audience about how hard it is to get providers to adopt checklists, even with so much evidence th (Read Full Article)

      Mentions:   Atul Gawande

    3. HIStalk Interviews Jonathan Bush, CEO, athenahealth

      Explore HIStalk (Jan 31 2011) Editors Choice , People

      HIStalk Interviews Jonathan Bush, CEO, athenahealth Jonathan Bush is CEO, president, and chairman of athenahealth of Watertown, MA. We’re into the nuts and bolts phase of HITECH and the checks are going out. How are your customers responding to it, what are your opinions of it [...] (Read Full Article)

    4. Health Systems Underestimate EMR Costs

      Explore InformationWeek (Jan 25 2011) People , Your Priorities

      Health Systems Underestimate EMR Costs Accenture study finds that IT expenses increased 80% during electronic medical records system implementation, and higher costs are sustained over the long term. (Read Full Article)

    5. Update: Atul Gawande on “Reversal of Fortune for End-of-Life Planning”

      Explore Health Beat (Jan 6 2011) Consumer Impact , Editors Choice , People

      Naomi’s post (below, January 5) says everything that should be said about the administration’s decision to reverse its position on end-of-life planning. She nailed the story (thank you, Naomi). I’m tacking on a postscript only to report that tonight (January... (Read Full Article)

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